Refund policy
At OST Digital, your satisfaction is our priority.
Digital products — 30-day money-back guarantee
Because our products are delivered instantly as digital downloads, we generally do not offer refunds once the file has been accessed. However, we believe in our guide completely — so if you purchased it, read it, and genuinely feel it wasn't worth your money, contact us within 30 days of your purchase and we will refund you in full. No hoops to jump through, no hard feelings.
How to request a refund
Email us at ostdigital@outlook.com with the subject line "Refund Request" and your order number. We will process your refund within 2–3 business days.
Exceptions
We are unable to offer refunds if more than 30 days have passed since your purchase date.
Questions?
If you have any questions about your order or our policy, reach out at ostdigital@outlook.com — we usually reply within 24 hours.